Basic Information

Ref Number

Req_00113629

Primary Location

Torre Pradera

Country

Guatemala

Job Type

Digital Solutions

Work Style

Hybrid

Description and Requirements

We are looking for talented and passionate people like You! Join our team!


Hello, Digital Solutions disrupter! Our team is looking for a AWS DevOps Engineer who will be responsible for identifying processes where efficiency could be improved via automation.  


Do you enjoy solving problems in creative and disruptive projects? Do you like working with new technologies? Do you like to add value to projects with your knowledge and experience? This is your opportunity! We are ready to help you and develop the next step in your career! 


A day in the life:


  • Ability to identify processes where efficiency could be improved via automation

  • Good Technical understanding of Cloud service offering, with a sound appreciation of the associated business processes.

  • Ability to build & maintain a strong working relationship with other Technical teams using the agile methodology (internal and external), Infrastructure Partners and Service Engagement Managers.

  • Ability to shape and co-ordinate delivery of key initiatives to deliver improvements in stability

  • Good understanding of the cost of the e2e service provision, and delivery of associated savings.

  • Knowledge of web security principals

  • Strong Linux experience – comfortable working from command line

  • Some networking knowledge (routing, DNS)

  • Knowledge of HA and DR concepts and experience implementing them

  • Working with a team to support design of infrastructure with 99.99% uptime.



Requirements:


  • Minimum 4+ years of experience in DevOps/SRE/Cloud and related technologies

  • Infrastructure automation through DevOps scripting (Eg Python, Ruby, PowerShell, Java, shell) or previous software development experience

  • Experience in building and managing production cloud environments from the ground up.

  • Hands-on, working experience with primary AWS services (EC2, VPC, RDS, Route53, S3)

  • Knowledge on repository management (GitHub, SVN)

  • Solid understanding of web application architecture and RDBMS (AWS DynamoDB NoSQL a huge Plus).

  • Strong logical, analytical and problem-solving skills with excellent communication skills.



Desirable skills:


  • Development Experience

  • Site Reliability Engineering (SRE) Experience



Some of our benefits and perks for you


  1. Educational support: Udemy for Business 

  2. "Work-life balance" culture and flexible schedule

  3. Employee Stock Purchase Plan (ESPP)

  4. Support global projects in a multicultural environment 



Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.



Additional Job Description

We are looking for talented and passionate people like You! Join our team!


Hello, Digital Solutions disrupter! Our team is looking for a AWS DevOps Engineer who will be responsible for identifying processes where efficiency could be improved via automation.  

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.