Basic Information

Ref number


Primary Location

TELUS Harbour Toronto

Description and Requirements


As an active member of TELUS International, you will be in a heart of a major TELUS International transformation program supporting it as a DevOps Manager. 

We are seeking a DevOps Manager responsible for heading a combined DevOps and production support function. The primary responsibility for this role is to provide direction (both technical and people-focused) for the team responsible for seeding and growing the DevOps culture in the organization for the key software platforms.

Job Duties and Responsibilities:

  • 5 years of experience in managing application development, software delivery lifecycle, and/or infrastructure development and administration

  • Minimum of 5 years of experience with approaches and tooling for automated build, delivery, and release of the software

  • 5 years of experience with managing large teams including progress monitoring and reporting

  • 5 years of experience working in an Agile delivery environment


  • Bachelor’s degree in IT, Engineering, and/or related process improvement experience is desired. 

  • 10+ years of progressive experience within the IT and Software Quality Assurance industry.

  • Strong leadership skills with large teams (IT)

  • Experience working with a matrixed team of directors and managers. 

  • Experience in managing and working with on and offshore teams.

  • Strong interpersonal, communication (written and oral), and presentation skills. 

  • Strong team player. 

  • Energetic self-starter who thrives in a fast-paced environment.


  • Enthusiastic, team player who is delivery-oriented, takes responsibility for the team’s success and strives to continually learn and improve.

  • Ability to work independently, and flexibility to multi-task and adapt to changing business needs.

  • Strong analytical, problem-finding, and problem-solving skills.

  • Excellent interpersonal and communication skills (verbal, written, presentation).

  • English level - 85% (Oral and written comprehension)

Additional Job Description

As an active member of the TELUS International team, you will be at the heart of a major transformation program supporting it as a DevOps Manager.