Basic Information

Ref Number


Last day to apply


Primary Location

Home Office - Canada

Additional Locations

Home Office - Canada



Work Style


Description and Requirements

Job Description

About TELUS International

TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: 

Bring your information technology transactional expertise in-house and help shape our future 

Join our team

The Law & Governance team provides world-class, innovative solutions to the TELUS International group of companies. We partner with colleagues across the organization to progress business priorities and deliver outstanding outcomes for the clients and communities we serve.

Our service delivery model is based on engaging the best legal talent who are expert collaborators that see both the details and the bigger picture.  We thrive on complex challenges, time pressure and diverse work environments because each of us are passionate about the success of our business and our ability to deliver a superior legal customer experience.


Here’s the impact you’ll make and what we’ll accomplish together

As a Legal Counsel focussed on commercial matters, you will support TI worldwide.  You will continue to enhance our strong, collaborative relationship with our clients and expand our impact in the digital revolution. 

Here's how

In this role you will:

  • Provide legal support on customer and supplier contracting matters for new opportunities and renewals, including drafting and advising on risk and contract interpretation, 

  • Strengthen relationships with business representatives as well as internal TI stakeholders by cultivating an understanding of the business and providing proactive, solution-oriented advice

  • Assist with the development and improvement of contracting templates

  • Strive to continuously advance legal and business practices by driving new approaches and process improvements

  • Be part of a high performing global legal services team

You’re the missing piece of the puzzle

  • Recognized for your legal skills, business acumen, initiative, creativity, learning-oriented mindset and collaborative style

  • Confident at engaging and interacting with internal clients, customers and suppliers

  • Noted for your ability to effectively communicate legal advice, both written and verbal

  • Have a practical, business oriented style

  • Able to successfully managing multiple concurrent transactions and delivering on commitments

  • Called to the bar and admitted to practice in a jurisdiction in the U.S. or Canada for at least two years

  • Experience in technology transactions and customer and supplier contracts 

  • Business fluency in English 

  • Willingness to work from home, with some opportunity to work from a TI site (depending on your location)


  • International work experience

  • Competence in French

Location:  Remote - US, Canada


The base compensation range for this position is $92,000 - $115,000 USD (for the US candidates) annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

  • We passionately put our customers and communities first

  • We embrace change and innovate courageously

  • We grow together through spirited teamwork 

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability. 

Additional Job Description


Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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