Basic Information

Ref Number


Last day to apply


Primary Location




Job Type

Support Positions

Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

We are looking for an enthusiastic and adventurous person to join our Recruitment Team!

As a Junior Recruitment Specialist, you will play a significant role in supporting the growth of TELUS International Europe through exploring various recruitment channels, creatively sourcing talents and ensuring great candidate experience.


  • Perform sourcing and screening of candidates’ resumes
  • Conduct interviews with candidates and asses their competencies, qualifications, skills, and previous employment
  • Build effective working relationships with local Hiring Managers
  • Headhunt candidates over different platforms to ensure our success
  • Utilize and maintain recruitment technology system, trackers, and candidates’ pipeline
  • Participate in job fairs/events and college/universities recruiting initiatives
  • Ensure the recruitment information is properly maintained for reporting purposes
  • Promote the mission, vision, and culture of TELUS International

  • Excellent verbal and written English skills
  • Bulgarian language is a must
  • Positive and professional attitude
  • Strong communication, interpersonal skills, and attention to detail
  • Negotiation and facilitation abilities
  • Previous relevant experience will be considered as an advantage
  • Bachelor degree or current study in Human Resources, Psychology or related area will count as an advantage
  • BPO experience will be considered an advantage
We Offer:

  • Work from the office - TELUS Tower
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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