Basic Information

Ref Number


Last day to apply


Primary Location

AFI Building 3



Job Type

Business Process Outsourcing

Work Style


Description and Requirements

To get onboarded in TELUS Language Academy, you should have:

-A basic, beginner level of French
-A medium or advanced level of English

-Genuine interest to improve your French skills and a positive, “can-do” attitude to go with it
-Availability to work on an afternoon & night shifts job after graduating TELUS Language Academy

What is TELUS Language Academy?

TELUS Language Academy is a free, intensive pre-employment program aimed at developing the French language skills of the candidates who apply for a position at TELUS International Europe.

Throughout the training period, you will benefit from a fixed-term employment contract.

Format of the training:

This is an intensive program running for 5 weeks, 8 hours per day, Monday to Friday.

The 200-hour training includes weekly presentations, recaps, simulations and final exams.
Performance criteria at the end of the course:

- Accuracy and fluency in French
- French grammar skills, both in writing and speaking
- Proper pronunciation
- Communication skills with native speakers

Additional Job Description

Do you think that you French is not good enough to apply for a job? Don't worry! Join our French Language Academy. It's one click away!

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
× -