Basic Information
Ref Number
Req_00094813
Last day to apply
31-Dec-2022
Primary Location
Ortigas Center
Country
Philippines
Job Type
Digital Solutions
Work Style
Hybrid
Description and Requirements
Job Description
- Understand client business and reports.
- Monitor existing reports generating jobs or tools.
- Create new reports from existing or new reporting tools.
- Analyze and confirm data quality.
- Provide sound insight from data provided or gathered.
- Troubleshoot, escalate, and provide issue resolution steps for data quality issues.
- Learn and support other tools and applications as required by the client.
- Manage administration of tools used as required by the client.
- General knowledge and understanding of delivery of information technology solutions and services to large business customers.
- Knowledge of KPI reporting and benchmarking practices, statistical and trending analysis methods
- Technical knowledge in Tableau/SQL/Power BI or equivalent
- Knowledge in business process management skills.
- Experience in quality management or business process management, ideally related to information technology. Intermediate knowledge and experience in relevant reporting tools
- Knowledge in analyzing business requirements, understanding process lifecycle, documenting business requirements, methods and processes.
Other skills
- Strong commitment to excellence in all aspects of work; Has high motivation / drive to succeed.
- Ability to provide thought leadership; a demonstrated fearless approach to new ideas and technology
- Solid time management, facilitation and coordination skills; ability to multitask and deal effectively with changing priorities; Adaptable to changing business requirements.
- Excellent oral and written communication skills and the ability to influence all levels of management. Effective presentation skills.
- Good negotiation and risk management skills.
- Ability to work efficiently and effectively under pressure; can work independently, or as part of a team. Good proactive planning skills.
- Ability to work effectively in an ambiguous environment.
- Strong analytical and problem-solving skills; ability to disseminate technical issues quickly; Precise troubleshooting skills; demonstrated aptitude with logical problem dissection and correction
- Strong customer service; aspire to achieve high levels of customer satisfaction.
Additional Job Description
Business Data Analyst plays a critical and important role in the day-to-day operational support of TELUS. This position is responsible for supporting existing processes and reports generation that are key to the company’s trending analysis and decision making. As a key member of the team, you will provide reporting and analysis services
to the client on-demand and per schedule.