Basic Information

Ref Number

Req_00134486

Primary Location

Cascadas

Additional Locations

Merliot

Country

El Salvador

Job Type

Support Positions

Work Style

On Site

Description and Requirements

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***

Recruitment Analyst- Human Resources (Sourcing Analyst Trilingual) (French) - TELUS International.



 

About the role

We are actively seeking professional team players who embody enthusiasm, innovation, passion, and energy. As a Sourcing Analyst III, you will be tasked with overseeing both internal and external referral programs, as well as external activities aimed at attracting the best candidates. This encompasses utilizing advanced candidate identification criteria and implementing specialized sourcing efforts. Your role will be pivotal in our recruitment process, ensuring the acquisition of top-tier talent to meet the evolving needs of our company.


Responsibilities:
–Responsible for strategizing and executing motivational activities to drive participation in both internal and external referral programs. Lead the implementation of external recruitment strategies aimed at attracting top-tier talent throughout different channels, while meticulously monitoring the outcomes and assessing return on investment. Key duties include: initiating contact with prospective TELUS International candidates, conducting initial interviews to ensure alignment with position requirements, actively promoting referral programs to team members through personal visits, and leveraging various platforms, including social media and job boards, to source candidates for open positions.

 

Additional responsibilities involve maintaining job portals and company accounts, managing job ad posting processes, exploring new talent acquisition channels, liaising with TELUS International partners, universities, institutions, and vendors, supporting creative sourcing strategies, organizing company events, and participating in employment events such as career fairs and seminars. Detailed reporting and analysis of talent acquisition trends and activities are essential, along with providing recommendations for ongoing improvements.

 

Furthermore, the role entails the development and implementation of enhanced candidate profiling techniques to effectively assess suitability. A primary focus is placed on sourcing candidates with specialized skill sets, particularly targeting trilingual individuals proficient in German or Portuguese, with a strong emphasis on soft skills.--

 

Requirements:

  • Schedule flexibility (Monday - Sunday - Nocturnality)

 

Skills:

  • Positive and professional attitude

  • Customer service orientation

  • Leadership

  • Creativity

  • Negotiation and Persuasion

  • Management Groups

  • Teamwork

  • Excellent Interpersonal Relations

  • Independent, highly efficient, energetic, with great communications skills

  • Technical savvy with excellent research skills and willing to learn new things

  • Schedule flexibility 

 

Knowledge:

  • English - B2:

• Oral and written comprehension.

• Appropriate use of language

  • French - B2:

• Oral and written comprehension.

• Appropriate use of language

  • Excel Intermediate - Mandatory

• Functions: Joint, Average, Count, and conditioning formulas (IF, AND, OR)

• Presentation and graphic analysis

• PivotTables

• Search the data value by: VLOOKUP.

• Format Cells 

  • Planning Techniques - Intermediate.

  • Negotiation Techniques - Intermediate.

  • Interview Techniques - Advanced.

  • Customer Service - Advanced.

 

Studies & Experience:

  • University Degree in Business Administration, Human Resources, Marketing, Communications, tourism or related field - Desirable

  • 2 years work experience - Desirable

 

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

We are actively seeking professional team players who embody enthusiasm, innovation, passion, and energy. As a Sourcing Analyst III, you will be tasked with overseeing both internal and external referral programs, as well as external activities aimed at attracting the best candidates. This encompasses utilizing advanced candidate identification criteria and implementing specialized sourcing efforts. Your role will be pivotal in our recruitment process, ensuring the acquisition of top-tier talent to meet the evolving needs of our company.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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