Basic Information

Ref Number

Req_00015588

Primary Location

Market! Market!

Country

Philippines

Job Type

Business Process Outsourcing

Description and Requirements

Responsibilities :

As a Technical Support Representative of the Largest Search Engine, he or she will act as front-line team member who will ensure that clients’ concerns and questions are attended to and addressed in a timely manner. He or she will provide technical support services and will handle all customers’ inquires about the enterprise suite (Email, Calendar, other services).  

Requirements
  • Completed at least 2 years in college (any course, no back subjects)
  • Must have at least 1-year call center experience handling technical support (excluding experience in handling home appliances) account
  • Experience in email hosting and troubleshooting, web hosting, and DNS. 
  • Must have excellent communication skills
  • Must be able to handle advanced troubleshooting issues
  • Willing to work at BGC, Taguig City / Temporary work from home