Basic Information
Ref Number
Last day to apply
Primary Location
Država
Job Type
Work Style
Description and Requirements
Utilizing specific tools to conduct evaluations during the recruitment process.
Providing detailed information about TELUS International and the hiring accounts to candidates.
Offering continuous support and follow-up throughout the evaluation and interview stages.
Guiding and coordinating candidates through final interviews when necessary.
Providing constructive feedback on the recruitment process for each applicant.
Supporting various functions within the Recruitment Department.
Assisting in the initial stages of the hiring process for new personnel.
Conducting and processing candidate interviews, including language proficiency and technical/personal competency assessments through automated tools.
Evaluating applicant profiles based on the specific requirements of each hiring account.
Daily Job Duties:
Screening resumes and conducting in-person/phone interviews with candidates.
Administering relevant company assessments.
Performing reference and background checks.
Coordinating interviews with hiring managers.
Following up on the status of the interview process.
Maintaining relationships with internal and external clients to meet staffing goals.
Updating information on each applicant's progress.
Staying informed about current vacancies, including accounts, departments, language levels, and schedules.
Participating in meetings to calibrate criteria for assessing language proficiency and various BPO profiles.
Mandatory Requirements:
English Level B2 or above - Mandatory
French Level B2 or above - Mandatory
University Degree (Psychology, Business Administration, or similar).
Schedule flexibility and availability to work on-site.
Skills:
Technical proficiency in web-based technology and social media for recruiting efforts.
Networking skills to build professional relationships and negotiate effectively.
Team coordination abilities to achieve common goals.
Analytical thinking for examining applicant profiles and identifying suitable candidates.
Strong written and verbal communication skills.
Autonomy and experience with high-volume, full-cycle recruiting.
Proficiency in Excel and/or Google Sheets.
Ability to understand BPO metrics and industry specifics.
Call Listening
Main Call Drivers
Ability to multi task and comply with aggressive deadlines to meet recruitment goals
Knowledge:
Understanding of operational tasks and responsibilities.
Time management and prioritization skills.
Education and Experience:
University Degree or 4+ Years in (Psychology, Business Administration, or similar).
Experience in Massive Talent Acquisition, Staffing Agency/Search Firm Recruiting, or Human Resources (Required).
Professional-focused technical skills, including CRM platforms, Applicant Tracking Systems, and internet sourcing methodologies (a plus).
Experience managing Business Process Management tools for pipeline management.
Additional Job Description
As a Recruitment Analyst specializing in interviews for our BPO division, you will play a pivotal role in managing the end-to-end recruitment process for internal and external candidates.
Language Reference |
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English |
EEO Statement