WORK LOCATION: Onsite - Las Vegas, NV

WORK SCHEDULE: Availability of 40 hours/week, business hours

JOB STATUS: Regular

Position Overview

TELUS International is looking for an HR Coordinator to join our onsite team in Las Vegas, NV!

The HR Coordinator supports the Human Resources team under the direction of the HR Manager and HR Director.  This position provides administrative support to the HR team as well the larger Operations onsite function, including greeting team members, responding to inquiries, maintaining new hire files and information, completing reports and presentations, and performing basic administrative functions.

Responsibilities: HR Support (90%)

• Complete employee transactions within HRIS (Workday) and Ticket Central

• Support ADA and LOA processes as needed

• Prepare and maintain personnel files including confidential files electronically

• Respond to inquiries regarding the general company and HR policies and procedures

• Schedule and set up meetings and other events for HR

• Prepare agenda and take notes during department meetings

• Assist with employment verifications requests

• Partner with Operations supervisors to provide answers to HR-related questions for the team member population

• Maintain strict confidentiality of employee personal and HR information

• Maintain equipment (submit facilities/IT Tickets for HR)  and supplies (office supplies and other supplies as needed)

• Send out and collect mail for the HR department

• Opens and sorts Mail

• Provide support to the Operations Administrative Support as needed

• Assist with travel arrangements (booking flights, hotel accommodations, car rentals) for HR Team members

• Other general office duties as assigned

Operations Support (10%)

• Support employee engagement activities including ordering supplies, coordinating activities, supporting OMs with Team Member activities as needed

• Assisting in the onboarding process for all new hires (equipment pickup, login credentials, scheduling and planning of support teams) 

• Assisting in employee offboarding process (badge shut down, equipment return, on-site assistance)

• Coordination and support of organization branding and building updates (conception, vendor selection, bids, procurement, scheduling, and support) 

• New class on-site commencement setup (badges, meals, lockers) 

• Support capacity planning collaboration with global teams

Core Competencies

• Strong skills in Google Suite and Microsoft Office programs 

• Knowledge of HR and business policies, processes, and procedures

• Strong written and verbal communication skills are required

• Demonstrated strong organizational, time management, prioritization, and coordination skills, with proven ability to work independently and in a team

• Well developed analytical skills to assist in issue identification and resolution

• Well developed technical, analytical, and troubleshooting skills to assist in issue identification and resolution

• Demonstrated ability to maintain strict confidentiality

• Can maintain professionalism and expected workplace conduct

• Ability to self-initiate follow up, work independently, and adhere to deadlines

• Ability to work with members of the TELUS International team at all levels of the organization

• Willingness to learn new processes and ability to learn quickly

• Ability to follow instructions with keen attention to detail and use professional judgment

Education and Experience

• 2 years of experience in an administrative role with a strong preference for experience in Human Resources

• Some college-level coursework in human resources

Location

Las Vegas, Nevada (onsite) 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.