Basic Information

Ref Number


Primary Location

Home Office - Japan

Additional Locations

Noida - 135 - BPO, Seoul



Job Type

Business Process Outsourcing

Work Style


Description and Requirements

Key Responsibilities
  • Develop AI data service solutions in accordance with customer requirements and business objectives.
  • Collaborate closely with cross-functional teams to ensure the alignment of solutions with company strategies and goals.
  • Determine pricing strategies for all AI data solution service lines, considering market trends, competitive landscape, and customer value propositions.
  • Provide expertise and guidance on AI technologies, methodologies, and best practices to internal stakeholders and clients.
  • Participate in client meetings and presentations to articulate the value proposition of our AI solutions and pricing structures.
  • Stay updated on industry trends, emerging technologies, and regulatory developments in the AI landscape to inform decision-making and solution development processes.
  • Contribute to the continuous improvement of our AI service offerings by providing feedback and insights based on market analysis and customer feedback.

Additional Job Description

As an AI Solutions Architect, you will play a pivotal role in developing artificial intelligence (AI) data service solutions and determining pricing for our customers and potential customers, in alignment with our assigned Commercial team's objectives. This position demands a strategic mindset and the ability to collaborate effectively with cross-functional teams to devise innovative solutions tailored to meet the unique needs of our clientele.

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
× -