Philippines
Positions
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Learning Specialist - Vertis North (Telco)
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Customer Experience Team Leader
Job DescriptionPosition SummarySupports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
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Payment Experience | Araneta Site
Required Experience, Education, Skills & Competencies:Candidate must possess at least a Bachelor's/College Degree in Accounting/Finance/Accountancy/Banking or equivalent.At least 1 year of working experience in the related field is required for this position.Applicants must be willing to work...
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Workforce Team Leader - Taguig City
Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company’s accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
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BPE Manager (Ortigas)
Key Responsibilities: Lead and develop a team of LEAN Six Sigma professionals to achieve performance goal in project implementation and benefits. Be the site leader for LEAN Six Sigma strategy and framework deployment. Lead and implement global LSS strategies Support the PH Site Head for...
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Communications Trainer (Taguig City)
Position Summary: Manages and intervenes in the enhancement of speech and communication skills of Operations team members in order to improve and maintain the quality of customer service rendered and to meet service levels.
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Hiring for French Bilinguals (Taguig City)
The Customer Service Representative's main objective is to provide top of the line customer service in resolving issues fast and in an accurate manner.
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Technology Analyst - Weblogic/Middleware
The primary responsibility is to identify, respond to and resolve both client problems and requests, and to ensure a high level of system availability and client satisfaction. Ensures that SLA is at par with the standards set by the company and the Client Manager. Provides direction and...