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Digital Trust and Safety Analyst with Swedish and English

Basic Information

Ref Number

Req_00042935

Last day to apply

19-Oct-2024

Primary Location

BG - Sofia - Infinity Tower

Country

Bulgaria

Description and Requirements

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country.
 

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Analyst with Swedish and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs 
  • Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish & English and have excellent communication skills.

We offer:

  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
  • Relocation package for candidates outside Bulgaria

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.





#LI-DNI

Language Reference
Swedish

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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