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Description and Requirements

Our people are at the heart of our culture!

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

Career first, company second!

How would you like to take a long journey with us in TELUS International, a Customer Service Management Company?

Be part of something great!

Are you a passionate Social Media user, genuinely excited to help customers and have an interest in current events in Türkiye? Then join our new team and help us to ensure excellent service standards while making a difference in the world!

For our location in Izmir we are currently looking for a Content Moderator with Arabic Language.

Overview of tasks:

• Screen and review reported Turkish social media content according to guidelines

• Research, prevent and solve challenges related to accounts (Contents involved can contain graphic images or offensive content)

What we expect:

•Fluent written and spoken communication skills in Arabic is essential

• Affinity with online media and social networks

• Strengths in efficiency, accuracy and empathy

• Awareness for current cultural, political and social events

•Goal-oriented and meticulous work approach

• Flexibility and willingness to work in shifts in a 24/7 shift system

What we offer:

Competitive salary opportunities

Stable job and career development opportunities

Private health insurance and private company service

Meal support (Multinet Card)

A great and supportive team

Horizontal hierarchical work order in a positive international work environment

Employee referral bonuses and recognition programs

We care about the well-being of our employees, we invest in their future growth

About us: TELUS International Turkiye is a leading customer experience and digital solutions provider with over 2.000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. We have almost 62,000 team members across 25+ countries, providing customer service at its best in more than 50 languages for international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

Additional Job Description

For our location in Izmir we are currently looking for a Content Moderator with Arabic Language.

Language Reference