Basic Information

Ref number


Primary Location

Home Office - Mexico



Description and Requirements

TELUS International is looking for a qualified professional to fill a Business Analyst position in

our Digital Solutions team. 

This person will be responsible for:

● Collaborate with team members for problem solving, bug fixes, new feature

implementations, work planning and code demonstrations.

● Collaborate with other teams to coordinate changes to shared interfaces.

● Collaborate with team and leaders to develop optimal technical solutions that balance the

capabilities of third-party vendors, business requirements, and the team’s internal goals

for technical excellence.

● Adhere to team standards for writing and documenting code.

● Learn and follow SAFE and Agile principles and processes.

Required Skills:

5+ years of experience in:

● Netcracker experience

● Telecommunications experience

● Business Analysis or Software Solution Architect

● Leading Software Development Teams

● Front End Software Programming

● Software Solution Design

● ReactJS Lifecycle comprehension

● SQL Database query building

● Cloud based application management (GCP)

Desirable Skills:

Minimum 5 years of experience developing consulting solutions e.g. IT roadmaps,

analysis, design and migration.

● Previous industry experience in Telecommunication companies.

● Cloud based application management (GCP)


A team member who takes ownership of every client interaction and is accountable for

effective outcomes beyond that interaction.

● A professional that demonstrates empathy by listening to understand client's unique

emotions and situations, in order to communicate in a clear, honest and genuine way.

● A team member who collaborates to get things done by leveraging their own and reach

other's unique talents.

● A team member who eagerly adapts to meet the changing needs of our clients.

● A team member who proactively seeks to make things better.

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of TELUS International, you will be in the heart of a major transformation program supporting it as Business Systems Analyst.