Basic Information

Ref number

Req_00059335

Primary Location

Merliot

Description and Requirements

Your role: 

A Technical Leader provides support with technical solutions and leadership within the team, how to keep the ramp-up documents for new team members up-to-date and provide guidance. Track & maintain technical KPIs within the agreed level with the client. 


A Technical Leader must have skills such as management of complex projects, how to keep KPIs on track, and the primary goal is to become a servant of your team, to be available to them. You must be a leader, a technical facilitator for the team, to help them overcome their issues and to motivate them to do their best, as well as keep them together as a true team. 


Tasks that must be done as a Technical Leader: 

  • Manage multiple tasks and priorities as well as expectations coming from the stakeholders. 

  • Governance and enablement process for project delivery and analyzing complex scenarios and quickly choose the best solutions and course of action. 

  • Translate high-level business requirements into functional capabilities for existing and new projects. 

  • Identify project capabilities and work with the development team to come up with a level of effort. 

  • Actively participate in sprint planning meetings and project backlog prioritization including risk management identification of enhancements introduced throughout the project. 

  • Work with technical and non-technical business users to capture business requirements. 

  • Identify and drive improvements in the use of tool applications.


Roles and Responsibilities:

  • Lead a group of developers to deliver a high-quality customer experience.

  • Responsible for development and production support for the functionality delivered by the team. 

  • Ensure the best possible performance, quality, and responsiveness of the applications.

  • Responsible for the design, documentation, development, unit testing and maintenance of applications. 

  • Write code for enhancing existing programs or developing new programs.

  • Deliver projects within the agreed timelines and budget. 


Required Technical Skills: 

  • Experience and knowledge of JavaScript and Typescript 

  • Experience working with ReactJS and NodeJS 

  • Experience with unit tests tools and techniques 

  • Cloud computing knowledge (AWS/GCP) 

  • Experience in Agile Methodologies (SCRUM / Kanban). 

  • 3+ years experience working as a JavaScript developer 


Desirable Skills: 

  • Web services knowledge REST, GraphQL, and SOAP. 

  • Knowledge of Linux systems. 

  • Knowledge of Telecommunications Business. 

  • Experience working with remote teams.


Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Additional Job Description

As an active member of TELUS International, you will be at the heart of a major transformation program supporting it as a Technical Leader.