Basic Information

Ref number


Primary Location

Las Vegas

Description and Requirements

Position Overview:

The Recruiter role helps support the high-volume hiring needs of the various programs/departments within our U.S. sites. The Recruiter is responsible for managing requisitions, consulting with hiring managers, and developing unique hiring & sourcing strategies that will aid in hiring quality team members. The recruiter also selects appropriate assessments, sets pass criteria, reviews assessments, pre-screens candidates, and schedules interviews with hiring managers. Additionally, this individual welcomes new team members and assists them in making the transition from candidate to team member including tracking attrition, job fit and quality of hire.

The ideal candidate should enjoy working with people, have experience with Full Life Cycle Recruiting practices, have experience with high-volume recruiting, be familiar with navigating an Applicant Tracking System, and be comfortable progressing projects individually or as a team.

Specific Responsibilities May Include:
  • Independently manage assigned requisitions, develop hiring strategies, and adhere to timelines in order to successfully meet headcount requests
  • Source candidates using a variety of means including online job boards, proactive reach outs, email campaigns, job fairs, referral programs, local employment resources, etc.
  • Review resumes, pre-screen candidates, and conduct phone and face-to-face interviews
  • Administer assessments, facilitate interviews with hiring managers, and maintain candidate results
  • Run reports, monitor run rates, track trends and make adjustments to hiring strategies as needed
  • Work within an Applicant Tracking System to update candidates’ progression through the hiring process
  • Negotiate compensation, draft offer letters, and walk employee through new hire onboarding process (including completion of required new hire forms and documentation)
  • Maintain confidentiality of candidate and employee records and information

Required Experience, Skills & Competencies:
  • 3+ years of full life cycle recruiting experience
  • 2+ years of high-volume recruiting experience (averaged 30+ hires per month)
  • Experience working with an applicant tracking system (ATS)
  • Ability to deal with constant change in processes and procedures
  • Ability to self initiate follow up, work independently, and adhere to deadlines
  • Proficiency in Google Workspace or MS Office applications
  • Ability to learn quickly and willingness to learn new processes
  • Ability to communicate with tact and professionalism both verbally and in writing
  • Strong analytical and problem solving skills and ability to critically think
  • Demonstrated strong organizational, time management, prioritization and coordination skills
  • Demonstrated ability to maintain confidentiality

Preferred Experience, Skills & Competencies:
  • Experience recruiting for BPO/Contact Center industry
  • Knowledge of social media with respect to recruitment sourcing

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

The Recruiter role helps support the high-volume hiring needs of the various programs/departments within our U.S. sites.

Required Language(s)