Basic Information
Ref Number
Req_00052114
Primary Location
Home Office - Mumbai
Country
India
Description and Requirements
TELUS International is looking for an experienced and motivated Technology manager who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently and in line with customer requirements.
To be successful in this position you will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems.
KEY RESPONSIBILITIES:
- Monitoring daily operations, including server hardware, software, and operating systems.
- Coordinating technology installations, upgrades, and maintenance.
- Testing, troubleshooting, and modifying information systems so that they operate effectively.
- Generating performance reports for operating systems.
- Assuring all IT activities are performed within the parameters of applicable laws, codes, regulations and customer requirements.
- Evaluating technology risks in order to develop backup procedures.
- Remaining up to date with advances in technology and industry best practices.
REQUIREMENTS:
- Bachelor’s degree in information technology, computer science, software engineering, or a related field.
- Minimum 3–4 years of relevant work experience.
- Proven experience in managing IT infrastructure and services.
- Experience with computer networks, network administration, and network installation.
- Proficient in Microsoft Windows software, including server, office, and exchange.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail-oriented.
- Excellent analytical and problem-solving skills.
- Flexible working hours.
- Remaining up to date with advances in technology and industry best practices.
Additional Job Description
TELUS International is looking for an experienced and motivated Technology Manager in India