Positions
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Team Leader
Team Leader will provide direction and guidance to ensure consistent achievement of key performance metrics. Ensure customer contacts are handled professionally and with efficient resolution. Achieve, measure, report and communicate goal attainment for assigned team. Ensure accurate and timely...
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Learning Services Specialist
Learning Services Specialist will oversee and administer various training programs to ensure high levels of performance for our team members. The ideal candidate will have previous learning/training experience, strong project management skills, be proficient in MS Office Suite (Word, Excel, and...
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Customer Experience Analyst
The Customer Experience Analyst (CEA) is responsible for ensuring that all processes and quality guidelines established by the account are met, by monitoring the various transactions of calls and/or emails/chats conducted by Technical Support Representatives.
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Customer Service Representatives (Las Vegas)
CSR’s are expected to respond to inbound calls relating to customer service. Calls will include the full range of customer inquiries. i.e balance inquiries, transaction reviews, fee and finance charge removal requests, balance transfers, reward & airline mile accumulation inquiries, payment...
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Information Security Engineer | Digital Solutions
As an active member of TELUS International, you will be in the heart of a major TELUS transformation program supporting it as an Information Security Engineer
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Information Security Engineer | Digital Solutions
As an active member of TELUS International, you will be in the heart of a major TELUS transformation program supporting it as an Information Security Engineer
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[TIG-DS] AWS Cloud Security Engineer
As an active member of TELUS International, you will be in the heart of a major TELUS transformation program supporting it as an AWS Cloud Security Engineer.
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AWS Cloud Security Engineer | Digital Solutions
As an active member of TELUS International, you will be in the heart of a major TELUS transformation program supporting it as an AWS Cloud Security Engineer.
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PMO Coordinator | Digital Solutions
About the role: The Delivery Excellence Team’s charter is to help PSO Googlers deliver high-quality customer engagements, by providing them with clear processes, methods, tools, and learning content.
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Temporary Client Services Representative
The temporary Client Services Representative (CSR) position is responsible for ensuring pleasant and seamless client experiences via inbound calls, and if applicable, chat and email where they will provide product and service support to customers.CSRs will learn how to fully conduct...