Basic Information

Ref Number


Primary Location



United States of America

Work Style

On Site

Description and Requirements

Job Description: 

● Reviews, analyzes, and evaluates information technology systems operations. 

● Determines user needs and requirements and recommends ways to improve systems.

● Serves as the primary point of contact between users and engineering/development staff.

● Identifies, documents, reports and tracks system issues. 

● Supports the process of translating business needs into formal technical requirement deliverables.

● 8+ years of experience. 

Required Skills: 

● Restful and SOAP webservices & understanding of JSON based request/response 

● SQL & DBMS concepts related to table joins etc 

● Postman / SOAP UI 

● Visio or 

● Microservices Architecture 

● Jira/Agile 

Nice to have(following skills are nice to have): 

● Kafka 

● Splunk 

● Knowledge of Java programming 

● Knowledge of AngularJS (For the reverse Engineering) 

● Understanding of CICD 

Knowledge: Good to have 

● Knowledge of OOP (object oriented programming) & concepts 

● Knowledge and experience with Spring framework (SpringBoot) 

● Knowledge of Git version control system 

● Knowledge in network design, network architecture, protocols and network topology

● Knowledge in TCP/IP and the OSI Model 

● Knowledge of at least two application server platforms (WebLogic,WebSphere, Tomcat, JBOSS, etc.)

● Knowledge of at least one development languages ((Java 8,JavaScript, C/C++, Objective C, Perl, Python, ASP/.Net, Go, React, Angular,Hadoop, SQL) 

● Unit Testing and review the integration test results of the modules

Regular Job duties: 

● Major/Minor Enhancements - Detailed Design and review, Integration and Testing 

● Prepare Technical Detail design documents 

● Work on reviews of Technical Deliverables during the project verification phase and Quality Control phase.

● Perform analysis tasks on business systems. 

● May lead cross-functional linked teams to address business or systems issues 

● Facilitate communication and gains commitment between business units to align solutions with business strategies 

● Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems 

● Negotiate agreements and commitments by facilitating communication between business unit(s) from initial requirements to final implementation 

● Perform other responsibilities as requested 

● Oversee implementation, coordinating tests and observing initiation of the system to validate performance

● Look for opportunities to improve internal processes, and implement measures to control risks within the business applications framework 

Requirements Gathering/Analysis

For preparing Low Level Design and visualization activities

● Gather, refine and validate complex business requirements, interdependencies, potential risks and issues

● Analyze complex business partners' operations to understand their strengths and weaknesses to determine opportunities to automate processes, functions and systems 

● Assess available technologies to create development specifications 

*TELUS International is a company that offers equal opportunities for everyone. We seek an inclusive work environment, where all qualified applicants will receive consideration for employment without discrimination based on any element of diversity. 

Connect with us: Twitter | YouTube | LinkedIn | Facebook

Additional Job Description

As an active member of TELUS International, you will be in the heart of a major transformation program supporting it as a Senior Technology Analyst.