Basic Information

Ref Number


Last day to apply


Primary Location

AFI Building 3

Additional Locations

Market! Market!, TELUS Tower



Job Type

Support Positions

Description and Requirements

We are looking for a Junior Network Administrator to join our Global IT Team.

About the role

The Junior Network Operations Administrator is responsible for installation, maintenance and support of network and communication infrastructure to ensure the operation of global networks in order to provide performance and availability for its users, such as staff, customers and suppliers.


As a member of global network operations projects team you are accountable for: enable, configure , deploy, troubleshoot and manage overall communication networks, ensuring the proper functioning of communications, act as senior level network team to other groups and regions, support network project calls, fulfill and maintain security and confidentiality standards, implement preventive systems. Provides Level 3 support within the internal IT Network Operations team for escalated SEV issues, service requests and in progress projects.
Comply with Change Management Process, to assist Network Managers on Change Management Technical Peer review.
Provides Support to Global Security Audits acting as POC from Network Team within the Auditor Interviews and evidence asks.
Perform other project related duties as requested by management, perform hardware and software maintenance on network devices/ services.

Specific Qualifications

  • Advanced Knowledge in Network Monitoring Tools such as Solarwinds (NPM, NCM, Netflow), PRTG, Netbrain Map creation and real time captures of network status  

  • Advanced in managing Data and Voice networking equipment, including installation, configuration and maintenance

  • Intermediate in OSPF and BGP dynamic routing protocols and PBRs

  • Intermediate knowledge in MPLS and VRF 

  • Basic knowledge in QoS 

  • Intermediate skills in generating and analyzing packet captures 

  • Knowledge with Proxy Services

  • Intermediate knowledge in UTMs, NGFW, IDS/IPS, Firewall services including 2VPN

  • Intermediate knowledge in Troubleshooting VoIP H 323 and SIP

  • Proficient in creating Low and High level network diagrams

  • Proficient in using MS Office and Google Suite

  • Intermediate knowledge in managing WIFI Infrastructure, ISE, Wireless LAN Controllers, Meraki and CPI

  • Cloud environment (GCP, AWS, etc.) knowledge is desirable.

  • Knowledge with F5 load balancer


  • English Written and verbal communication skills.

  • Problem-solving and decision-making skills.

  • Excellent communication and interpersonal skills

  • Ability to respond to External & Internal requests

  • Faster adaptation to technology changes   

  • Schedule Flexibility for day shifts and weekend shifts (when needed)

  • Capacity Planning and Organization 

  • Time and project management skills

Studies & Experience:

  • Bachelor in Systems, Computer Science or equivalent

  • Entry Network Certification Cisco CCNA (mandatory), CCNP (desirable)

  • Palo Alto PCNSE (desirable) or equivalent experience

  • 2 years of network administrator II or equivalent IT operations environment

We offer:
  • Stable job - permanent labor contracts
  • Monthly meal tickets
  • Public transportation and gym subscriptions reimbursement, after the trial period
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  • Private medical insurance coverage
  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more

Language Reference