Basic Information

Ref Number


Primary Location

Home Office - Canada



Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

Job type: Contract

Here’s the impact you’ll make and what we’ll accomplish together 

We are looking for an experienced Senior Developer to join our team. The ideal candidate will have a strong background in software development, excellent problem-solving skills, and the ability to lead and mentor junior team members. The Senior Developer will be responsible for designing, developing, and maintaining high-quality software solutions that meet the needs of our customers and business objectives.


  • Lead the design and development of software solutions from concept to deployment.

  • Collaborate with cross-functional teams to gather requirements, define project scope, and plan deliverables.

  • Architect scalable and maintainable code structures that adhere to best practices and coding standards.

  • Mentor and provide technical guidance to junior developers.

  • Conduct code reviews and provide feedback to ensure code quality and maintainability. Identify and address technical debt and performance issues.

  • Stay up-to-date with emerging technologies and best practices in software development.

  • Participate in Agile development methodologies, including sprint planning, daily stand-ups, and retrospectives.

Qualifications and Skills

  • GCP: practical experience in GCP services such as: 

    • GKE/GCE, Cloud Function/Run, Cloud Pub/Sub, Firestore, Google Cloud Dataflow, Apache Beam Framework, Cloud Storage, BigQuery, GCP monitoring tools (Cloud Monitoring, Cloud Logging), Cloud Identity and Access Management (IAM), Back-end developer.

  • Development Skills:

    • Containerization: practical experience with Docker and Kubernetes.

    • Kubernetes concepts such as pods, services, deployments, replicasets, namespaces, volumes, service discovery, load balancing, ingress, network policies, VPCs, load balancers, and Cloud DNS.

  • YAML configuration files for defining Kubernetes resources and deployments.

  • RESTful API, gRPC based API, and OpenAPI (TM-Forum) specifications.

  • JavaScript, Java, Unix Shell Scripting

  • Terraform Infrastructure as Code (IaC)

  • SpringBoot ecosystem including Spring Cloud, Spring MVC, Spring Security, JPA, actuator, validation, caching, and asynchronous.

  • JUnit, Mockito, and Spring Boot Test, performance testing/ tuning, Karate test automation platform

  • GitHub Actions for CI/CD

  • Practical experience with server-side development, object-oriented design, design patterns, application integration, multi-threading, exception handling, ensuring code reusability, scalability, Failover/Circuit Breaker, and best practices

  • Application Security related to API development, including securing endpoints, Spring Security #39;s role-based access control data encryption.

  • Integration with TELUS IDP (SSO)

  • Event-Driven Architecture: Understanding of event-driven architecture patterns such as CQRS, and event notifications. Designing and implementing Event-Driven Architectures leveraging Google Cloud Pub/Sub, message queueing, dead-letter queues, and retry mechanisms within Pub/Sub, and integrating Pub/Sub with other GCP services.

  • UI development: HTML, CSS, and JavaScript, Angular, UX/UI Design, Prototyping and Wireframing, Unit and Integration Testing.

  • Hands-on experience in deploying, configuring, and managing Java applications on application servers such as Tomcat, JBoss, WildFly, and WebLogic, including performance tuning, security setup, and troubleshooting. ● Databases ● Data Modeling/schema design

  • Relational Database:

    • PostgreSQL, Oracle, NoSQL database: Firestore, Graph Database (nice to have)

  • Operational, practical experience in production delivery, deployment, monitoring, and troubleshooting.

  • Learning and Problem-Solving:

    • Ability to research, learn new technologies, prototype, and proof of concepts.

    • Capacity to work independently. When faced with challenges, actively seeks solutions and troubleshoots independently

Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere

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Additional Job Description

The Sr. Applications Developer will be responsible for designing, developing, and maintaining high-quality software solutions that meet the needs of our customers and business objectives

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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