Philippines
Positions
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Operations Team Leader (Financial Account)
Manages effective integration of directives, policies, and procedures and analyzes any potential impact to the program and performance to establish solutions to create the optimal working conditions. Monitors queue activity to ensure achievement of Service Level metrics. Conducts call...
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Workforce Manager
Ensures that service level targets are met across all accounts through proper scheduling of Call Center Operations personnel of the company. Responsible for FTE forecasting in order to meet targets based on call volume projections, subsequently coordinating the established targets to Human...
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Learning Services Learning Specialist - US Financial Program
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Learning Services Learning Specialist (US Financial Account)
Job Description SummaryPosition SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this,...
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Learning Services Learning Specialist
We are looking for an organized and experienced trainer to join our organization. The trainer will be responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as...
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Facilities Senior Team Leader
Overall management of Facilities' Reports and Compliance Management of Facilities Shared Services (Facilities admin and logistics)
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Personalized Internet Ads Assessor Philippines
In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of...
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Learning Services Learning Specialist
The main objective is to prepare our team members to perform their job effectively. This includes providing new hired staff with product knowledge , company information and the necessary customer service skills. In addition to this, he/she must provide cross-training, new product training,...