Philippines
Positions
-
Customer Experience Team Leader
Job DescriptionPosition SummarySupports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
-
Learning Services Learning Specialist - Vertis North
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing newly hired staff with product knowledge, company information, and the necessary customer service skills. In addition to this, trainers provide cross-training, new...
-
Recruitment Analyst II - Vertis North
Position SummaryTo execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also...
-
Payment Experience | Araneta Site
Required Experience, Education, Skills & Competencies:Candidate must possess at least a Bachelor's/College Degree in Accounting/Finance/Accountancy/Banking or equivalent.At least 1 year of working experience in the related field is required for this position.Applicants must be willing to work...
-
Communications Trainer (Taguig City)
Position Summary: Manages and intervenes in the enhancement of speech and communication skills of Operations team members in order to improve and maintain the quality of customer service rendered and to meet service levels.
-
BPE Manager (Ortigas)
Key Responsibilities: Lead and develop a team of LEAN Six Sigma professionals to achieve performance goal in project implementation and benefits. Be the site leader for LEAN Six Sigma strategy and framework deployment. Lead and implement global LSS strategies Support the PH Site Head for...
-
-
Workforce Team Leader - Taguig City
Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company’s accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients.