Allgemeine Angaben

Ref Number

Req_00048537

Bewerbungsfrist

31-Dez-2023

Standort

Essen Digital

Land

Deutschland

Job Kategorien

Business Process Outsourcing

Work Style

On Site

Jobbeschreibung


Responsibilities:


  • Back-office support only

  • Taking over general administrative tasks

  • Providing online support for specific needs

  • Achieving and ensuring our quality standards


Requirements:


  • Fluent in Kurdish (written and spoken) and good knowledge of English

  • Valid work permit for  EU citizenship

  • Flexible working hours within rotating shift system

  • Affinity with back office services

  • Customer-oriented quality awareness

  • Reliable and efficient way of working

  • Goal-oriented approach to work


We offer:


  • Permanent employment contract

  • Attractive salary and fully paid training period

  • 500 EUR Welcome Bonus until December 6th

  • 1,500 EUR relocation package to Essen available for candidates living in Germany

  • Attractive Referral bonus program

  • Appealing bonuses for weekend and night shifts

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces in the heart of Essen

  • Regular fruit deliveries for a healthy lifestyle and free drinks at the office


Join our team and apply now!

We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.


About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Equal Opportunity Employer

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Applicants with special needs will be given preferential consideration if they are equally qualified.


#LI-DNI


Zusätzliche Stellenbeschreibung

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?


Then join our team and help us to ensure excellent service standards while making a difference in the world!


Please note this position is work from office style located in Essen, Germany. If you are not currently living in Essen you will be required to relocate.


Sprache
Kurdish
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.