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Digital Solutions | Content Manager

Allgemeine Angaben

Stellennummer

Req_00078703

Standort

Torre Pradera

Land

Guatemala

Jobbeschreibung

As a Content Manager for the Mobility team, you’ll be the person who ultimately brings our content to life on TELUS.com. You’ll be an advocate for our content standards, work closely with our development team, and ensure that you have everything you need from your squad to succeed.


To help you execute, you’ll lean on our teams in design, content & user experience, development, testing, analytics, and marketing.


Here’s how


  • Attending weekly banner meetings for information on incoming content and development

  • Creating and maintaining personalized primary, secondary and mobility landing page banners

  • Working with our content writers and strategists to ensure all copy is accounted for English page updates

  • Writing copy for various content-related initiatives including personalization and/or device launches

  • Managing content in our content management system (CMS) platform (homepage updates, landing pages, competitive responses)

  • Updating pricing on TELUS.com based on marketing requests

  • Working with content, design and development teams to create campaign pages

  • Reviewing content success with our analytics teams using our evaluation tools

  • Supporting other TELUS Digital content initiatives under the guidance of our Content Strategy Program Lead



You're the missing piece of the puzzle


  • Post-secondary education in business and/or writing

  • Detailed-oriented and committed to delivering great customer experiences

  • Able to gracefully receive and give feedback

  • Impeccable written and verbal communication skills

  • Familiarity with content strategy best practices, meta data, SEO and design systems

  • 2+ years of content management experience

  • Highly detail-oriented and organized, with exceptional analytical skills

  • Expert in content optimization and brand consistency

  • Adept at working in a highly-collaborative, lean, agile environment

  • Understand the importance of creating accessible content and how that applies to WCAG 2.0 AA principles

  • English - C1 or above - Required (Oral and written comprehension).


Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Zusätzliche Stellenbeschreibung

As a Content Manager for the Mobility team, you’ll be the person who ultimately brings our content to life on TELUS.com. You’ll be an advocate for our content standards, work closely with our development team, and ensure that you have everything you need from your squad to succeed. 
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