Allgemeine Angaben

Ref Number

Req_00075221

Standort

MISSOURI

Land

Vereinigten Staaten von Amerika

Jobbeschreibung

Job Title: Salesforce Technical Program Manager 

Location: St. Louis, MO / Remote 


Job Scope:


Responsible for managing one or more highly complex or enterprise-wide program(s) consisting of multiple projects. Ensures successful integration of several projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. This job requires extensive technical and project management experience.


Major Duties and Responsibilities:

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Develops the program strategy, supporting business cases and various high-level project plans.
  • Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. May also coordinate with multiple  project managers to assemble an overall program plan.
  • Serves as a mentor to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.
  • Accountable for the execution of established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations.
  • Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.
  • Communicates with leadership and other stakeholders on program strategy, direction and changes.
  • Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.
  • Responsible for tracking key project milestones and recommending adjustments to Project Managers.
  • Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.
  • Responsible for managing all aspects of the design, development and implementation of the program.
  • Mentors a team of project managers and/or other project management staff.


Basic Minimum Qualifications:

  • Minimum of five (5) years of project Management experience
  • Minimum of ten (10) years of strong experience in Application development.
  • Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
  • Project Management certification or successful completion of a recognized project management curriculum is strongly preferred


Benefits:

Medical / Dental / Vision Insurance 

Prescription Drug Benefits 

Critical Illness Insurance 

Life Insurance 

Disability / Long-Term Disability / Accident insurance 

MotivateMe Wellness Rewards by Cigna 

Flexible Spending Accounts 

Hospital Indemnity Insurance 

Allstate Identity Protection Insurance 

MetLaw Legal Services 

Nationwide Pet Insurance 

401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 

TELUS International Employee Share Purchase Plan 

Performance Bonus 

4 weeks Paid Time Off 

Employee Referral Bonus

Step-up program

MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.



Zusätzliche Stellenbeschreibung

As an active member of TELUS International, you will be in the heart of a major transformation program as a Technical Program Manager.