Allgemeine Angaben

Ref Number

Req_00085323

Standort

Gdansk Digital

Land

Polen

Job Kategorien

Support Positions

Work Style

On Site

Jobbeschreibung

Overview of tasks:

  • Responsible for the overall provision of the B2B sales line of Services by vendor
  • Serving as a point of contact between the partner, vendor, and operational team.
  • Optimize B2B sales program operations with a focus on performance and process management to support our key strategic initiatives per quarter.
  • Proactively update and flag to partner emerging issues and ensure that the improvement plan is consistently followed.
  • Ensure a data-driven operation with end-to-end clarity on performance and operational status.
  • Partner and organize with account managers to review operations performance on a regular basis.
  • Ensure that all agreed deliverables are met on time and with the expected quality.

We are looking for:

  • Minimum of 3 years of diverse experience in a scalable B2B sales operation or B2B sales environments, ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders. 
  • Proven track record of managing B2B sales talent.
  • Understanding of managing and end2end B2B sales operations
  • Experience with quota-carrying and key understanding of B2B sales KPIs.
  • A background in managing Tech, Add, or SaaS sales would be an asset.
  • Key understanding for consumption-based sales and sales orchestrations
  • Ability to adapt to a fast-paced, international work environment, with a passion for making an impact and sharing best practices.
  • Ability to effectively prioritize tasks and manage time, even under pressure situations.
  • Fluency and excellent communication skills in English. Further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset.

We will offer:

  • The option to work with the strongest brands in the market
  • Fixed remuneration 
  • Private medical healthcare
  • Demanding a comprehensive area that encourages shaping B2B sales operations for our key partner
  • Continuous development with our internal talent development
  • An extremely committed and motivated Team
  • Modern office environment in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit

Join our team and apply now!

Our recruiting team is always available for questions at +48 58 882 28 88 or jobs.gdansk@telusinternational.com and is looking forward to receiving your application via apply button.


We have adjusted our recruitment process and are now offering online interviews to all candidates.


Equal Opportunity Employer 

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex, or sexual orientation.At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.


About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


#LI-DNI


Career opportunities in an international company. Freedom to implement your own ideas in a highly motivated team. Close cooperation with other departments. Strong collaboration skills across function and regions. Strong critical and analytical thinking with an entrepreneurial and proactive mind-set. Exceptional communication and presentation skills. BA/BS or MA/MS degree & equivalent experience. Рegular coaching and development of the team lead group

Zusätzliche Stellenbeschreibung

Business operations, Call Center KPI and employee motivation are not only empty phrases for you, but you know exactly what is behind it? We have the perfect job for you!

Sprache
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.