Allgemeine Angaben

Stellennummer

Req_00067888

Standort

Merliot

Weitere Standorte

AFI Building 3, AFI Building 4-5, Capital Trade Center, Cascadas, Cork - City Gate, Cork-Campus One, Infinity Tower, McKinley, McKinley West, Torre Pradera, Xela

Jobbeschreibung

The Systems Architect is the expert resource that will have a holistic view of the IT environment with a special focus on servers technologies and apply it to create efficient, secure, adaptable, scalable and cost friendly servers architectures to support our customers, cloud and internal application services that will be hosted within our global servers footprint. Systems Architect will assess the existing server technologies to improve the performance, security & efficiency system. Systems Architect will also need to understand not only technical aspects of the business but needs to have understanding of financial aspects of the operation like budgets, forecasting and an excellent customer service attitude.

 

Main Responsibilities:  

 

  • Servers/systems architecture: Architects should be able to understand all the applications/software that are being hosted across our network in order to be able to architect servers/systems/software services by taking into consideration various factors like, storage, infrastructure, security, software, HADR and application requirements. System architects will also be responsible to architect our new technology long-term road maps focused on servers/systems. 

  • Systems planning: Architects must work in advance to identify future architectural and capacity needs of the servers/applications footprint to assure our services remain available.

  • Systems Security: Security is one of the main pillars our systems/servers are being designed, so our systems architect needs to architect solutions using security protocols/technologies that will ensure our data privacy/integrity.

  • Servers/systems documentation: Architects must comply with strict documentation standards in order to provide a clear vision of the network road map to executives and to provide a clear implementation path for engineers that will be designing solutions. 

  • Liaise with Industry Standard bodies CCO companies to participate in standards creation and/or change. Working with stakeholders to develop a migration path to the target architecture, communicate and obtain stakeholder buy-in to application architecture.

  • Sets strategic direction for the evolution of TELUS International’s services, infrastructure & applications. 

  • Automation: Systems architect needs to be able to recommend and develop software that will help automate daily tasks of operational engineering using scripts, Python, Ansible and other automation tools available in the market like orchestration.

  • Cloud Servers: Architects must understand and be used to work with cloud environments (servers, applications, security and network) in order to build cloud server topologies, these topologies need to be scalable,  and flexible to be implemented among various cloud providers.

  • Presales support: Provide guidance, assistance to presales when receiving new customer engagements. Create a technology roadmap to develop new products that will fit our customer needs.  

  • Knowledge of containerized solutions using Docker, Horizontal and Vertical elasticity.

  • Tier IV support: Needs to be technically capable of providing the last level of technical escalation for the global systems team. 

  • Adhere to established methodologies including SIPOC, ITILv3 and PMI. 

  • Provide training on new toolsets. 

  • Perform other duties as assigned by management.

 

 

Skills and Requirements:

  • Schedule flexibility (adherence to different time zones)

  • Communication skills.

  • Leadership.

  • Teamwork.

  • Analytical skills.

  • MCSE  -  Required.

  • AWS Cloud Architect Certified - Required

  • VMWARE Certified Advanced Professional - Required

  • AWS Data/Machine learning - Desired

  • Red Hat Certified Engineer - Required

  • Understanding of TCP/IP stack - Required.

 

Knowledge:

  • English - B2-  Required

    • Oral and written comprehension.

    • Appropriate use of language.

  • GCP Professional - Desired

  • GCP Associate - Required

  • CCNP Enterprise - Desired.

  • Advance knowledge of TCP/IP IPV6 stack.- Required

  • Understanding of web applications. - Required

  • Python knowledge - Required

  • Ansible knowledge - Required

  • Storage networks knowledge: FCoE, FC, NVMe-oF, ISCSI - Required

  • LAN Technologies knowledge: VLANs, Spine/Leaf - Required

  • Data Center Networking Technologies: vPC, NX-OS, OTV, vXLAN, ACI - Desired.

  • Understanding of BPO business model.- Desirable

  • Understanding of ISP grade cloud deployments. - Desirable

  • Understanding of VoiP technologies. -Desirable

 

 

Studies & Experience:

  • 4 years of University degree in the field of computer science, Information Sciences, or related fields - Desirable

  • 8 years of experience for similar roles - Required.

  • Experience designing and deploying large networking environments - Required.

If you have questions or comments about this open position write to: 

tica_stepup_recruitment@telusinternational.com

 

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Zusätzliche Stellenbeschreibung

The Systems Architect is the expert resource that will have a holistic view of the IT environment with a special focus on servers technologies and apply it to create efficient, secure, adaptable, scalable and cost friendly servers architectures to support our customers, cloud and internal application services that will be hosted within our global servers footprint. Systems Architect will assess the existing server technologies to improve the performance, security & efficiency system. Systems Architect will also need to understand not only technical aspects of the business but needs to have understanding of financial aspects of the operation like budgets, forecasting and an excellent customer service attitude.

Required Language(s)
English