Basic Information

Ref Number


Last day to apply


Primary Location

AFI Building 4-5



Job Type

Business Process Outsourcing

Work Style


Description and Requirements

Description and Requirements

  • Ability to write and speak fluently, clearly and concisely in Spanish and English

  •  Availability for a full-time schedule, in shifts covering 09:00 AM - 01:00 AM, Monday - Sunday, 5 days/ week

  •  Excellent problem-solving abilities

  •  Empathetic and can communicate in a caring and friendly manner

  •  Strong time management skills and motivation to exceed expectations

  •  Enjoy working in a fast-paced environment

  •  Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

  •  Strong team spirit with passion and drive to help users and deliver the best in customer service.

  •  High level of mediation and composure

As a Customer Support Agent:

  • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.

  •  You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.

  •  You’ll be the face of some of the world’s top brands!

  •  Are you looking for a great career and a place to shine?



We offer:


  • working from home, from any location in Romania

  • Stable job - permanent labor contracts 

  • Above-average fixed salary, performance bonuses

  • Monthly meal tickets 

  • Public transportation and gym subscriptions reimbursement, after the trial period 

  • International career - paid training and international career opportunities

  • Multilingual exposure - improve your spoken and written language skills

  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

  • Private medical insurance coverage

  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more

Additional Job Description

Do you speak 2 of the most spoken languages in the world? Join our team and make use of your Spanish and English skills everyday!

Required Language(s)