Basic Information

Ref Number

Req_00091796

Last day to apply

26-Sep-2022

Primary Location

Merliot

Additional Locations

Cascadas

Country

El Salvador

Job Type

Support Positions

Work Style

Hybrid

Description and Requirements

BI, Sr. Business Intelligence Developer - Guatemala & El Salvador

Last day to apply: Monday, September 26th, 2022 at 11:59 pm

About the role

The BI Solutions Delivery team is seeking to hire a BI Solutions Analyst to help deliver BI solutions across our client portfolio and business functions. Responsible for the end-to-end management and delivery of BI initiatives. The role includes the below primary responsibilities.


Responsibilities:

The successful candidate must be a highly motivated individual who is delivery focused and has experience working successfully across multiple business & functional teams, work closely with business users & heads of departments to understand reporting requirements & identify reporting and/or system/process solutions, negotiate and manage with key stakeholders while influencing & challenging stakeholders to agree on reporting solutions,  develop business reporting requirements, functional specifications, test plans and related documentation in support of BI solution delivery initiatives, work closely with the Data Engineering team through development iterations to develop a knowledge and understanding of Database Design Principles, liaise with members of external vendors and the IT function to determine how best deliver those requirements, ensure BI projects maintain a focus on quality and benefits throughout their lifecycle, including benefits definition and realization in line with the relevant business case(ROI), develop and manage third party vendor relationships to ensure project deliverables & to address day to day concerns/issues in a timely and satisfactory fashion, coordinate and drive solution delivery roadmaps,  draft comprehensive test scripts and use cases in order to prove successful BI builds & to work closely with business users in executing UAT test plans.

 

Requirements:

  • Schedule flexibility

 

Skills:

  • Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally.

  • Strong analytical and problem-solving skills.

  • Ability to handle conflicting priorities and meet deadlines in a fast-paced environment.

  • Ability to be a self-motivated team player.

  • Skills in SQL scripting - is a plus.

  • A strong desire to develop a technical understanding of the capabilities of the Business Intelligence Sector to enable career growth.

 

Knowledge:

  • English - high B2 (80%+) - Required

• Oral and written comprehension.

• Appropriate use of language      

  • Experience using Google Suite, Microsoft Office, especially Word and PowerPoint - Required

  • Knowledge of data structures, database design, data warehouses, business intelligence/analytic tools, SQL, ETL tools, and data integration methods - Required 

 

Studies & Experience:

  • Currently undertaking or graduated from a Computer Science/Information Technology related degree or demonstrated programming related coursework - Required

  • 2+ years experience in Customer Call Center is a plus

  • Desired but not essential, experience in evaluating 3rd party solutions and managing the data integration process (API, ODBC, SFTP);  Knowledge of business intelligence tools such as -  Sisense/ Tableau/Business Objects/QlikView/PowerBI/Looker/Domo/etc - is a plus.

  • Skills and experience of project management - is a plus.

  • Experience of Agile Methodologies a plus but not essential.


 

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

The BI Solutions Delivery team is seeking to hire a BI Solutions Analyst to help deliver BI solutions across our client portfolio and business functions. Responsible for the end-to-end management and delivery of BI initiatives. The role includes the below primary responsibilities.

Required Language(s)
English