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Back Office Support with English (m/f/d)

Basic Information

Ref Number

Req_00100231

Primary Location

Essen Digital

Country

Germany

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

Responsibilities:

●      Back-office support only

●      Taking over general administrative tasks

●      Providing online support for specific needs

●      Achieving and ensuring our quality standards

Requirements:

●  Fluent in Bulgarian (written and spoken) and good knowledge of English

●     Valid work permit for EU citizenship

●    Flexible working hours within a rotating shift system

●     Affinity with back-office services

●     Customer-oriented quality awareness

●     Reliable and efficient way of working

●    Goal-oriented approach to work

We offer:

  • Permanent employment contract

  • Attractive salary and fully paid training period

  • 500 EUR Welcome Bonus until December 6th

  • 1,500 EUR relocation package to Essen available for candidates living in Germany

  • Attractive Referral bonus program

  • Appealing bonuses for weekend and night shifts

  •  Free fruit and drinks at the office

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces in the heart of Essen

  • Regular fruit deliveries for a healthy lifestyle and free drinks

Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About us: Since founded in 1998, excellent customer service has been our passion - In 2020 Competence Call Center went one step further and is now part of TELUS International. Since then, 74,000 team members have been providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI

Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

Language Reference
Bulgarian
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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