Basic Information

Ref number

Req_00053522

Primary Location

Cork-Campus One

Description and Requirements

About TELUS International 

This is a unique opportunity to join TELUS International and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences.


You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about TELUS International .We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting  talent and encouraging our employees to grow and succeed.


Position Overview
In this role you will be supervising online exams for different clients. Ensuring that client's candidates who wish to test can do so in a professional and secure manner.
You will be responsible for both Candidate readiness, exam proctoring,
and security escalations.
You may be assigned to support Candidate readiness or be the exam proctor or security Agent during any scheduled shift.

Role Details: Monday- Friday

Duties
Responsibilities
(a) Candidate readiness
▪ Greet the Candidate, put them at ease and verify the Candidate’s identity
▪ Ensure that there are no security risks within the testing environment
▪rovide candidates with all the relevant information regarding the exam structure.
( b) Exam proctoring
▪ Verify identity
▪ Monitor Candidates as they work through their exam
▪ Control test area
(c) Technical support
▪ Make sure that candidate has the necessary access to the systems and brief checks on the software used during the test ( No specific teck skills are required)

You will succeed in this role if you are an excellent relationship builder who likes to be part of a bigger team and provide support to others.
Please note that for this role you will be required to interact with the candidates through the camera, which will be provided.

Required Language(s)
English