Basic Information

Ref number

Req_00035243

Last day to apply

19-Jun-2022

Primary Location

TELUS Tower

Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the biggest employer in the CX (Customer Experience) industry in Bulgaria!

We are looking for an enthusiastic and adventurous person! 

As a Customer Support Representative you will be a part of a great team and all together will:
  • Listen and respond to customers queries by phone and email
  • Provide accurate, valid and complete information to the clients’ requests
  • Identify and assess customers’ needs to achieve satisfaction
As a candidate you do not need to have experience in a similar role but you should be fluent in CZECH and SLOVAK and good level of English. 

In Return, We will give you:
  • Stable job and career development opportunities
  • Standard working schedule
  • Attractive salary
  • Full paid training
  • Additional health insurance & Transportation allowance
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.



Required Language(s)
Czech