Basic Information

Ref Number


Last day to apply


Primary Location

AFI Building 3



Job Type

Support Positions

Work Style


Description and Requirements

What you should have:

·        Advanced level of French (speaking and writing) and medium level of English 

·        Availability to work on a full time or part time schedule, Monday - Friday, 9:00 - 22:00

·        Ability to analyze a problem and provide viable solutions

·        Gracious attitude in client service and efficiency in solving the problems

·        Efficient use of resources for the effective exercise of the activity

·        Attention to detail

·        Good general IT-Knowledge in the area of web-based applications and technologies used in that area

What you should do:

·        Offering best level customer support or debt collection assistance for French clients via phone or e-mail 

·        Assist French end-clients of a local auto insurance company

·        Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry

·        Balance customer service considerations with the exercise of efficiency with respect to time and call control

We offer:

·        Stable job - permanent labor contracts 

·        Flexible schedule - rotating shifts

·        Tenure salary increases

·        Monthly meal tickets

·        Gym subscriptions reimbursement

·        Monthly performance bonus

·        Great rewards for referring your friends: consistent bonuses and prizes

·        International career - regular training and international career opportunities 

·        Multilingual exposure - improve your spoken and written language skills

·        Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

·        Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

·        Private medical insurance coverage

·        Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

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Additional Job Description

Join our French back-office team!

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