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Digital Solutions | Splunk Engineer

Basic Information

Ref Number

Req_00114817

Primary Location

MISSOURI

Country

United States of America

Job Type

Digital Solutions

Work Style

On Site

Description and Requirements

Job type: Contract to Hire



Here’s the impact you’ll make and what we’ll accomplish together 

As a Splunk Engineer at TELUS International Digital Solutions, you will take on a leadership role in driving our DevOps practices' implementation and continuous improvement. This is a hybrid, 3-month contract-to-hire position, located in St. Louis, MO; Charlotte, NC, or Denver, CO. With your expertise in log monitoring, troubleshooting, SPL language, and APM tools like Splunk and AppDynamics, you will contribute to the stability and performance of our Java service environments. Join our team and utilize your strong communication skills to collaborate effectively with cross-functional teams. Apply today!



Responsibilities

  • Utilize expertise in Splunk and APM tools, particularly Splunk, to write complex queries and leverage data for analysis.

  • Drive the implementation and adoption of DevOps practices across the organization.

  • Utilize SPL language to write complex queries for dashboards, reports, and alerts based on standard deviation.

  • Work with tools like AppDynamics and Datadog for application performance monitoring.

  • Hands-on experience in managing and maintaining Java service environments.

  • Manage Linux VM and cloud platforms to ensure the availability and scalability of software applications.

  • Collaborate with teams for deployment/release planning, ensuring smooth and efficient processes.

  • Lead and mentor a team of DevOps engineers, providing guidance and support.

  • Handle incident management, effectively addressing and resolving issues in a timely manner.

  • Communicate and collaborate with cross-functional teams to ensure seamless operations and problem resolution.



What’s in it for you? 

TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

  • Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes

  • Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

  • Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

  • Trending technical skills

  • Business domain & customer interaction

  • Behavioral & effective communication



Qualifications and Skills

  • Strong experience using Splunk and APM tools with Splunk (8+ years)

  • Experience in log monitoring and troubleshooting.

  • Strong understanding of SPL language and ability to write complex queries for dashboards, reports, and alerts.

  • Experience using different APM tools like AppDynamics and Datadog.

  • Hands-on experience in Java service environments.

  • Proficiency in managing Linux VMs and cloud platforms.

  • 8+ years of experience in DevOps, infrastructure management, or a related field.

  • Experience in deployment/release planning.

  • Incident management experience.

  • Excellent leadership and communication skills, with the ability to mentor and guide a team.

  • Strong problem-solving and analytical abilities.



Education/Certifications  

  • Bachelor's degree in Computer Science, Engineering, or a related field (preferred).

  • Relevant certifications in DevOps or related areas (preferred).



Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere


TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.



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Additional Job Description

As a Splunk Engineer at Digital Solutions, you will work with APM tools like Splunk and AppDynamics, and will contribute to the stability and performance of our Java service environments. This is a hybrid, 3-month contract-to-hire position, located in St. Louis, MO; Charlotte, NC, or Denver, CO. Apply today!

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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