Basic Information

Ref Number


Primary Location



United States of America

Description and Requirements


  • 9 + years of professional In-depth experience in Software Quality Assurance & Testing.

  •  At least 5-7 years on Mobile, Telecom and/or Provisioning experience.

  • 3 years of lead experience with Excellent written, verbal and organizational skills.

  • Ability to research, solve problems, and work both independently and in a team environment.

  • Must have excellent time management skills.

  • Identify dependency.

  • Design, Develop and Deploy Test Cases.

  • Smoke Tests the environment.

  • Run Functional Test Cases for new functionality/ enhancements.

  • Run Regression Test suite to support existing functionality.

  • Regular follow ups with the Development team on defect status.

  • Attend a Defect Triage call.

  • Daily meeting with the development team on changes introduced and testing re-planning.

  • Publish Test Reports.

  • Excellent understanding of SDLC, STLC, ALM and various software testing models and methodologies.

  • Perform manual tests in support of software test requirements.

  • Manages and supports the execution of varying types of complex test cases: i.e., service level, component, functional, regression, mobile, and end-to-end, etc. analysis.

  • Document defects and collaborate with the development team on managing test results and feedback to developers.

  • Provides detailed status reporting, metrics and execution dashboards.

  • Works well with customers and vendors, knows when and how hard to push to maintain a stable and reliable environment.

  • Performs technical troubleshooting / diagnostic analysis of system defects and conducts impact assessment. 


Medical / Dental / Vision Insurance 
Prescription Drug Benefits 
Critical Illness Insurance 
Life Insurance 
Disability / Long-Term Disability / Accident insurance 
MotivateMe Wellness Rewards by Cigna 
Flexible Spending Accounts 
Hospital Indemnity Insurance 
Allstate Identity Protection Insurance 
MetLaw Legal Services 
Nationwide Pet Insurance 
401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 
TELUS International Employee Share Purchase Plan 
Performance Bonus 
4 weeks Paid Time Off 
Employee Referral Bonus
Step-up program
MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Job Title: TIDS Lead Software Quality Assurance Analyst Location: St Louis, MO