Basic Information

Ref number


Primary Location

Torre Pradera

Description and Requirements

Your role:

As an active member of the TELUS International, you will be in a core of team managing TELUS Offering/Product Catalog. Your focus will be on configuration of Offering/Product Catalog change requests and quality assurance of these changes.

Offering Catalog is an extremely important component of an application supporting business. High quality of updates as well as short delivery timeline helps TELUS be competitive and react to market needs.

Job Responsibilities:

● Perform change requests configuration and verification in Offering Catalog as per existing user guides

● Work with business stakeholders to gather requirements

● Design catalog model, create test cases, update configuration guides to meet new business needs

● Work together with TELUS team to improve delivery processes and practices to guarantee best quality and short delivery timeline

● Work in a agile team, participate daily SCRUM and other SCRUM meetings, be an active team member

Mandatory Skills:

● 3 years’ experience working in IT projects in one of the following roles

○ QA/Test engineer

○ Business Analyst

● Experience of triaging and troubleshooting defects in test and production environments

● Experience of working with business stakeholders to collect and understand business requirements and translate into functional requirements

● Experience of writing, updating and improving technical user guides

● Good communication skills

● Strong English writing and speaking skills

● Ability to write simple SQL queries to search data / perform assessments

● Test Automation experience (Selenium and preferably Robot Framework)

Desired skills:

● Experience working with remote teams

● Ability to read technical design specifications, Entity relational diagrams

● Knowledge of SCRUM

● Telecom domain experience

● Experience working with Offering/Product catalogs

● NetCracker product experience

● Knowledge of JIRA

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity

Additional Job Description

As an active member of the TELUS International, you will be in the heart of major TELUS transformation program supporting it as an Offering Catalog Configurator / QA

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