Basic Information

Ref Number


Primary Location



United States of America

Job Type

Digital Solutions

Work Style

On Site

Salary range

$80.00 - $115.00/ hour commensurate with experience

Description and Requirements

The Digital Solutions Team is looking for a PEGA expert who has development experience and simultaneously has done more than develop by supporting the team from the operations side. This position requires an overall experience of 7-10 years. The ideal candidate will do more than development, and understand DevOps culture well with good knowledge and experience in Docker, Kubernetes, and AWS. You will consider yourself to be a technically versatile person. 

The primary location for this role is St. Louis. Applicants from Denver and Charlotte can be considered.

Everyone belongs at TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives, we have the more likely we are to crack the code on what our customers want and what our communities need.  We deliver on all stages of customer growth and engagement from start-ups to large global brands. Our industry track record speaks for itself as we've partnered.

*We are unable to sponsor visas/work authorization at this time*

What’s in it for you?

Starting pay rate: $80/hour - $115/ hour commensurate with experience

Extended health benefits 30 days after joining

  • Medical

  • Dental

  • Vision Insurance

  • Prescription Drug Benefits

  • Critical Illness Insurance

  • Life Insurance

  • Disability / Long-Term Disability / Accident insurance

Work Perks

  • MotivateMe Wellness Rewards by Cigna

  • Flexible Spending Accounts

  • MetLaw Legal Services


  • Hospital Indemnity Insurance

  • Allstate Identity Protection Insurance

  • Nationwide Pet Insurance


  • 401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation.

  • TELUS International Employee Share Purchase Plan

  • Performance Bonus

  • Employee Referral Bonus

  • Step-up program

  • MyGrowth Platform - Internal Learning & Development libraries access Vacation

  • 4 weeks of Paid Time Off

  • Must have understanding and experience in the PEGA tool, 2-3 years of experience.
  • Experience in Cloud (AWS preferred, 2-3 years).
  • Experience or Understanding of Application Performance Monitoring tools like AppDynamics, Splunk, or similar tools.
  • Knowledge to troubleshoot JAVA-based applications.
  • Experience on Linux/Unix Operating Systems.
  • Have worked on the database or been able to run queries using SQL statements.

Qualifications and Skills
  • Excellent communication skills.  Loud, clear, and easily understood by a diverse audience.  Able to convey information to leadership and technical audiences.
  • Providing technical mentoring and day-to-day direction of technical staff responding to alarms, triaging issues, and escalating appropriately.  Constantly striving to improve team response.
  • Technical curiosity, seeking to understand why things work the way they do, looking for improvement opportunities.

TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Additional Job Description

As an active member of TELUS International, you will do more than development. You understand DevOps culture well and will bring your knowledge and experience to succeed as our PEGA expert.