Basic Information

Ref Number

Req_00075219

Primary Location

MISSOURI

Country

United States of America

Description and Requirements

Job Title: Salesforce Administrator 

Location: St. Louis, MO / Remote


Responsibilities:

  • Interface with business stakeholders to gather end user requirements, end user support, and Salesforce training.
  • Analyze existing workflow design to better capture existing business operations and processes to the customer Salesforce Lightning platform.
  • Ensure the Salesforce platform meets the business goals and objectives.
  • Lead business solution design for Salesforce Lightning product enhancements and features.
  • Coordinate with a Salesforce partner on Salesforce development tickets to completion.
  • Manage data, users, and security within Salesforce.
  • Build and integrate Tableau reports, enhance workflow, and support existing features.
  • Contribute to future KPIs requirements to be implemented into dashboards.


Requirements:

  • Seeking 8+ years of Salesforce administration experience.
  • Expertise in Salesforce Lightning, training, end user support, workflow design, business solution design, and reporting.
  • Design, code, unit test, debug, implement and support Salesforce.com application.
  • Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products.
  • Knowledge of development frameworks, design patterns, integration patterns and agile practices.
  • Build software with a product first approach, ship code continuously and quickly, and iterate to deliver quality solutions.


Benefits:

Medical / Dental / Vision Insurance 

Prescription Drug Benefits 

Critical Illness Insurance 

Life Insurance 

Disability / Long-Term Disability / Accident insurance 

MotivateMe Wellness Rewards by Cigna 

Flexible Spending Accounts 

Hospital Indemnity Insurance 

Allstate Identity Protection Insurance 

MetLaw Legal Services 

Nationwide Pet Insurance 

401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 

TELUS International Employee Share Purchase Plan 

Performance Bonus 

4 weeks Paid Time Off 

Employee Referral Bonus

Step-up program

MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:


At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of TELUS International, you will be in the heart of a major transformation program as a Salesforce Administrator.