Basic Information

Ref Number


Last day to apply


Primary Location




Job Type

Digital Solutions

Work Style


Description and Requirements

  • Support Network and VOIP infrastructure including management, maintenance and implementation including multiple OEM environments or mid-migration environments

  • Experience of working in a managed services environment and working knowledge of ITIL Service Operations processes including Incident Management, Change Management, Event Management, Problem Management, and Request Fulfillment

  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls).

  • Provide support, coordination and collaboration with Infrastructure teams for any IT system upgrades, changes and implementations (network services (WAN, WLAN, LAN and Security).

  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.

Additional Job Description

  • Expert troubleshooting skills that allow for analysis and resolution of a variety of systems issues/incidents (hardware and/or software applications malfunctions and errors, and make recommendations on how to resolve and prevent future occurrences) using network tools for proactive monitoring, identify and correct network issues.

  • Integrations using 3rd party APis and Databases

  • Experience in Drive OEM and 3rd party vendors for the resolution of Cases/Problems like Cisco, AVAYA.

  • Experience supporting Programming experiences, Integrations in linux environment, Shell Scripting, PowerShell, Python and Javascript, SQL and  automation Libraries or other programming experience is preferred

  • Need good attention to detail with high degree of accuracy, quality and drive to complete given tasks and Assertive and driven to excel

  • Enterprise Network Design and Support: LAN/WAN, SDN, Wireless, Firewall, vFW, NGFW Cisco ACI, Load balancers, AWS, Azure, GCP

  • Security Design and Support: NGFW, VPN, Enterprise Secure Design.

  • Network team to fine tune the network.

            Meraki MX (Routing, Security and SDWAN)

            Meraki MS (Switching)

             Meraki MR (Wireless)

             Cisco Wireless

             Cisco Routing

             Cisco Switching