Basic Information

Ref Number


Primary Location

Torre Pradera



Work Style


Description and Requirements

A day in the life:

  • Manage software development projects and ensure that they are delivered on time and within budget.Represent the software development team to external teams, stakeholders, and customers.

  • Communicate effectively with team members, customers, and external parties.

  • Demonstrate empathy towards team members and their concerns.

  • Provide leadership to the team and inspire them to achieve their goals.

  • Develop a vision for the team and work towards achieving it.

  • Make sound decisions that benefit the team and the company.

  • Negotiate effectively with external parties to achieve favorable outcomes for the team, the program and the company.

  • Follow up with team members and external parties to ensure that commitments are met.

  • Possess strong operational skills to ensure the team's objectives are met.

  • Encourage team members to work without feeling pushed, creating a positive work environment.

What we are looking for:

  • Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.

  • Experience planning and leading projects - all project phases (4+)

  • Experience leading IT Projects of any kind - Infrastructure, Transformation, Application Development (5+)

  • Knowledge of MS Excel including capabilities to produce presentations and data models including analytical tools (formulas, VLookUp, charts, graphs and pivot tables) (2+)

  • Demonstrated analytical, consulting, negotiation and problem-solving skills (2+)

  • Demonstrated experience producing and maintaining project documents and processes (3+)

  • Ability to clearly and effectively communicate messages. 

We are looking for dynamic people who can join our team and be part of our growing company. 

Some of our benefits and perks for you

  1. Educational support: Udemy for Business 

  2. "Work-life balance" culture and flexible schedule

  3. Employee Stock Purchase Plan (ESPP)

  4. Support global projects in a multicultural environment 

Who we are: 

We are a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.

We use our customer experience process expertise as well as our highly-skilled, empathetic and engaged teams to provide exceptional, integrated customer experiences across the globe. We’re passionate about making life easier for customers - and for businesses. We build digital solutions that deliver the best possible customer experiences. 

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Our team is looking for a Software Delivery Manager. As part of this team, you will be responsible for managing software development projects and ensuring that the team's objectives are met.