Basic Information

Ref number


Primary Location

Home Office - Mexico

Description and Requirements

The SDET Engineer is responsible for supporting the users of the infrastructure they develop, and the first line of defense is protecting the cloud against hackers and viruses. They do this with code, of course, building secure software from the start. This team member supports the build, test, deployment and operation of applications.

Required Skills:

  • 3+ years of experience and advanced knowledge with Java/JavaScript
  • 2+ Year working in a Agile environment
  • Advanced knowledge with Databases and SQL
  • Experience with developing and administering CI/CD pipeline using tools such as Jenkins, Bamboo 
  • 1+ Year of experience with test automation frameworks like Jest (Preferred)
  • In-depth understanding of containers and container-orchestration
  • Significant experience with Windows and Linux operating system environments
  • Familiarity with container orchestration services, especially Kubernetes
  • Knowledge of AWS or Google Cloud platform


  • Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them
  • Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Provide detailed specifications for proposed solutions including materials, manpower and time necessary
  • Provide clear goals for all areas of a project and develop steps to oversee their timely execution
  • Work closely with engineering professionals within the company to maintain hardware and software needed for projects to be completed efficiently
  • Mentor and train other engineers throughout the company and seek to continually improve processes companywide
  • Work alongside project management teams to successfully monitor progress and implementation of initiatives.

    Support production deployments and assist in resolution of issues identified in post deployment testing.

    Work with the Team Engineer to perform a range of activities including:
  • Incident triage and break fix
  • Incident, Event and Ticket Management
  • Documentation maintenance
  • Request Fulfilment
  • Training and User Support
  • Service Governance Reporting
  • Capacity Management
  • Maintenance, Tuning & Cost Reduction
  • Data Archiving and Purging
  • Audit Compliance
  • Service Operations Activities
  • Business Continuity
  • Asset Management
  • Problem Management
  • Application Lifecycle Management
  • Environment Management
  • Identify technical debt and raise it with the Product Manager so that it is added to the backlog
  • Work with other DevOps Engineers to share knowledge on how to deliver more efficiently and effectively
  • Be willing to perform test activities on an ad-hoc basis

    Equal Opportunity Employer:

    At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of TELUS International, you will be in the heart of major TELUS transformation program supporting it as a Software Developer & Tester Engineer.