Basic Information

Ref Number


Primary Location



United States of America

Description and Requirements

TELUS International is looking for a qualified professional to fill a Senior Siebel Developer position in our Digital Solution Team. In the position, will work with IT internal and external Support and Delivery teams as well as internal clients. Employees will provide support, technical design and development solutions and best practices within the PRM development team to deliver coordinated software solutions. He will provide Information System Technology solutions in the areas of Siebel Partner Relationship Management. Employees will also provide a variety of services ranging from Siebel architecture, development, day-to-day support, maintenance and trouble-shooting to improve, advance and simplify Siebel PRM development process.


  • Provide detail analysis of requirement documents and map that to Siebel Technical design document.
  • Complete the PRM development work based on the technical design document.
  • Work with Testing team to prepare migration of code base from Dev, Test and to the production environment.
  • Work with different team to address any open defects and fix them for the prod migration.
  • Work with Application Support team to migrate code base to production and for the any prod broke issues.
  • Define software development standards, procedures, reference architecture and best practices.
  • Evaluate and implement data platforms, data integration & analytical tools and technologies in the areas of Siebel PRM Development.
  • Gather and translate requirements to technical specifications; (viii) apply working knowledge of Siebel Tools and Siebel Open UI to create custom workflows and custom business services.
  • Use EAI Tools and Web Methods/Java for middleware integration, construct business components, Applets, View, screens, and general configuration.
  • Provide documents architectures, engineering designs, and implementation plans of advanced enterprise infrastructure network solutions utilizing industry best practices.
  • Define and document network requirements, architectures, low level designs, and integration plans of data connectivity needs for business critical applications and functions.
  • Define, set up, monitor, analyze, and audit measure to ensure enterprise network performance and security.
  • Design and develop applications using Siebel tools, SQL, PL/SQL, eScript, Workflow,
  • Configuration and customization, Quality Center.
  • Required to be familiar with Agile Methodologies, Siebel PRM Development methodology and configuration expertise.
  • Ability to learn modern technologies faster and need to understand how these technologies will help to Dish to improve customer experience is an important requirement of the Staff Engineer – Software.
  • Ability to understand the business process to implement appropriate technologies in the customer service organizations.
  • Good knowledge of systems architecture, programming and process knowledge required to work in a fast-paced environment which is an indicative of a specialty occupation in the telecommunications and IT industry.
  • Bachelor’s degree in a computer Science field such as Computer Applications or Computer Information Systems, or the equivalent in education and work experience.

  • Medical / Dental / Vision Insurance 
  • Prescription Drug Benefits 
  • Critical Illness Insurance 
  • Life Insurance 
  • Disability / Long-Term Disability / Accident insurance 
  • MotivateMe Wellness Rewards by Cigna 
  • Flexible Spending Accounts 
  • Hospital Indemnity Insurance 
  • Allstate Identity Protection Insurance 
  • MetLaw Legal Services 
  • Nationwide Pet Insurance 
  • 401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 
  • TELUS International Employee Share Purchase Plan 
  • Performance Bonus
  • 4 weeks Paid Time Off 
  • Employee Referral Bonus
  • Step-up program
  • MyGrowth Platform - Internal Learning & Development libraries access

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Sr Siebel Developer Englewood, Colorado