Basic Information

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Primary Location


Description and Requirements


As a Salesforce Administrator, this individual will work with different internal teams and external vendors to provide the highest standards of Administration & Support Salesforce Applications.
Regular job duties include:

  • Provide technical knowledge in the design, development, implementation/installation, maintenance, and support of Salesforce application.
  • Troubleshoot & resolve issues with infrastructure and application.
  • Provide 24/7 application support as part of a rotating on-call schedule

  • 3+ years of Salesforce development and/or administration experience
  • Knowledge on Web service development and integration
  • Foundational experience with multiple Salesforce cloud solutions primarily focused on Sales and Service Cloud
  • Experience with Lightning web components
  • Active Salesforce certifications (PDI/PDII) will be a plus
  • Experience with SalesforceDX and automated deployment processes
  • Experience with databases and SQL fundamentals
  • Willingness to learn and work on different AWS and on-prem applications

Salary and Benefits:

Starting Salary: $145,600 annually based on experience

Medical / Dental / Vision Insurance 

Prescription Drug Benefits 

Critical Illness Insurance 

Life Insurance 

Disability / Long-Term Disability / Accident insurance 

MotivateMe Wellness Rewards by Cigna 

Flexible Spending Accounts 

Hospital Indemnity Insurance 

Allstate Identity Protection Insurance 

MetLaw Legal Services 

Nationwide Pet Insurance 

401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 

TELUS International Employee Share Purchase Plan 

Performance Bonus 

4 weeks Paid Time Off 

Employee Referral Bonus

Step-up program

MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:


At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Position: Salesforce Administrator