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Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the BPO sector TELUS International Bulgaria!

The leader of in-home fitness programs and nutritional products is looking for an enthusiastic and adventurous person! Are you ready for new challenges?

As a Fitness and Health Support Specialist with French and English you will be a part of a great team and all together will:
  • Handle and document incoming requests from customers (phone, chat, email) and ensure that issues are resolved both promptly and thoroughly
  • Gather customer information and provide accurate, valid, and complete information to the clients’ requests
  • Provide quality service in multiple areas including, but not limited to: Billing, Order Status, Application Troubleshooting, and Account cancellation
  • Achieve moderate productivity goals while maintaining a high level of customer service satisfaction
As a candidate you should:
  • Be fluent in French (C1) and English (B2)
  • Have strong problem-solving skills and the ability to interpret and communicate data
  • Any customer service or contact center experience will be to your benefit
In Return, We will give you:
  • Work from Home Availability
  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.

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