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HR System Specialist III

Basic Information

Ref Number

Req_00063946

Last day to apply

18-Nov-2021

Primary Location

Ortigas Center

Country

Philippines

Job Type

Support Positions

Description and Requirements

Position Summary

Responsible for the planning & successful delivery of HR related projects (global or regional) involving system/process/policy changes, upgrades, enhancements or compliance driven initiatives.

Responsible for coordinating activities of the project team, identifying appropriate resources needed, developing and managing schedules to ensure project is delivered on time, on budget and within the agreed scope, meeting or exceeding customer expectations.

  • Defines project scope and deliverables, consistently adhering to predefined objectives to meet business needs and direction. 
  • Applies strong project management techniques and skills in the implementation of the solution.
  • Accountable to the project stakeholders and/or other project managers applying strong leadership skills to remove obstacles and resolve conflicts.


Accomplishes the following duties independently:

  • Manages all aspects of the project (or portion of a larger project) over the entire life cycle (initiate, plan, execute, control, close)

  • Defines project scope and objectives, secures appropriate resources, develops schedules to ensure timely completion of project

  • Manages project financials; Ensures control of project: dealing with conflicting priorities, issues, risks, dependencies and change

  • Ensures deliverables adhere to quality standards

  • Communicates project status effectively

Additional Job Description

Responsible for the planning & successful delivery of HR related projects (global or regional) involving system/process/policy changes, upgrades, enhancements or compliance driven initiatives. Responsible for coordinating activities of the project team, identifying appropriate resources needed, developing and managing schedules to ensure project is delivered on time, on budget and within the agreed scope, meeting or exceeding customer expectations.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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