Basic Information

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Job Type

Support Positions

Description and Requirements

Position Summary: Provides general administrative support and audits all new hire related transactional requirements. Provides standard reports as required. Functional Responsibilities: Coordinates with different departments/accounts in ensuring that team member data is kept updated at all times through regular reports, notifications, and as needed, calibration. Maintains employee records and ensures that information is consistent with the HR database and other HR tools (pre-employment requirements, status change forms, performance appraisal forms, etc). Prepares reports using team member information from HR database as needed. Processes and analyzes data and prepares useful and accurate reports. Escalates interactions to the correct party/ies, if issues, concerns, or queries are beyond one’s jurisdiction and/or scope of knowledge. Monitors one’s own performance against established metrics, and ensures its attainment. Solicits feedback from fellow HR Helpdesk and supporting manager on how to improve current performance.

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