Basic Information

Ref Number

Req_00090372

Primary Location

Cork-Campus One

Country

Ireland

Job Type

Digital Solutions

Work Style

Remote

Description and Requirements

Summary:

Come and join our international and multicultural Language Data Analyst Team at TELUS International in Cork, Ireland! You will work in an agile environment carrying out data analysis, identifying and resolving issues and collaborating with colleagues in your native language to improve the model for the larger AI project.  The data will train and improve speech recognition and AI systems.


Responsibilities: 

  • Verify content accuracy, ensuring it meets the provided standards.

  • Make possible edits, fixes, or suggestions to the data content when needed.

  • Make decisions on content, often with limited information on hand.

  • Report any patterns of issues observed to help improve database and product performance.

  • Test database tools to provide feedback for improving efficiency and accuracy.

  • Work and communicate with cross functional team


Required Experience

  • 1+ years experience with content review, proofreading, etc


About the Candidate:

  • Fluency in English

  • Familiarity with MacOS and iOS

  • Must be highly detail-oriented with ability to multitask and meet deadlines in a high-pressure environment

  • Sharp problem solving and analytical skills, along with ability to learn from history and actively help errors from reoccurring

  • Comfortable with navigating ambiguity, with ability to make sound judgment calls

  • Excellent verbal and written communication skills

  • A wide range & up-to-date knowledge of movies, TV shows, music, literature, and social media platforms 

  • Passion and enthusiasm for media, entertainment, music, art, and or literature


Preferred Skills

  • Bilingual skills in languages other than English (not essential)

  • BS/BA Degree

Additional Job Description

Come and join our international and multicultural Language Data Analyst Team at TELUS International in Cork, Ireland! You will work in an agile environment carrying out data analysis, identifying and resolving issues and collaborating with colleagues in your native language to improve the model for the larger AI project.  The data will train and improve speech recognition and AI systems.