Basic Information

Ref Number


Last day to apply


Primary Location

AFI Building 3



Job Type

Business Process Outsourcing

Work Style


Description and Requirements

On this role, you would be working for our client, MoneyGram, a top global money transfer company. MoneyGram is a global provider of innovative money transfer and payment services, with approximately 350,000 agent locations in more than 200 countries and territories around the world.

MoneyGram Ttransactions Customer Care Representatives will process inbound calls and e-mails from wire transfer customers or MoneyGram agents and will process transactions totaling tens of thousands of dollars every day.

The MoneyGram Transactions Customer Service Representative position is about:

-processing inbound calls and e-mails from MoneyGram wire transfer customers and agents

-processing money transfer transactions (domestic & international)

-answering a wide range of inquiries

-solving Customer service issues

-properly escalating any issues to specific departments

What we expect:

-native level of Romanian, medium (B2) level of English in written and oral

-availability for a full-time schedule, in rotating shifts, 5 days/ week: Monday - Saturday, 9:00 - 22:00

-Working knowledge of basic PC operation

-Great communication and interpersonal skills

-Client orientation

-Ability to quickly adapt to changing environment, team-player mindset

-Decision-making & problem-solving skills

We offer:

- Stable job - permanent labor contracts

- Flexible schedule - rotating shifts and weekends

- Tenure salary increases

- Monthly meal tickets

- Public transportation and gym subscriptions reimbursement

- Monthly performance bonus

- Great rewards for referring your friends: consistent bonuses and prizes

- International career - regular training and international career opportunities

- Multilingual exposure - improve your spoken and written language skills

- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

- Private medical insurance coverage

- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

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Additional Job Description

Don't be shy and just apply for this amazing opportunity!

Language Reference